Privacy Policy of Rooted Associates

Introduction

Rooted Advisors Limited ("We", "Our", "Us") is committed to protecting the privacy and security of personal information entrusted to us. This Privacy Policy outlines our practices concerning the collection, use, and sharing of personal information through Our website Rooted Associates (the "Site"), which serves as a customer portal and ERP.

Scope

This policy applies to all personal information collected by Rooted Advisors Limited and its subcontractors through the Site. Subcontractors are independent entities, and Rooted Advisors Limited assumes no liability for any privacy breaches by such subcontractors.

Information Collection

We collect personal information such as names, contact details, and payment information when you use the Site. We may also record video meetings for quality assurance and training purposes.

Use of Information

Your information is used to facilitate the services provided through the Site, including customer support, project management, billing, and to enhance your user experience.

Consent

By using the Site, you consent to the collection and use of your personal information as described in this policy. We will seek your express consent for any other uses of your personal information not specified in this policy.

Disclosure of Information

Personal information may be disclosed to third parties only when necessary for the provision of our services, to comply with legal obligations, or with your explicit consent. Rooted Advisors Limited is not responsible for the data handling practices of subcontractors.

Data Retention and Destruction

We retain personal information only as long as necessary for the fulfillment of the purposes for which it was collected and comply with legal obligations. We have measures in place to securely destroy personal information when it is no longer needed.

Data Security

We implement robust security measures to protect personal data against unauthorized access, alteration, and destruction.

Access and Correction

You have the right to access and correct your personal information in our records. Please contact us at the details provided below to make such requests.

Privacy Breaches

In the event of a privacy breach, we will take immediate steps to mitigate any harm and notify affected individuals as required by law.

Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on the Site and, where appropriate, notified to you by email.

Contact Information

If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us by email at [email protected]

Effective Date

This Privacy Policy is effective as of November 1st 2023.